Accessibility

Our standard

We design and test to the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, the standard most accessibility laws and procurement rules point to. Our last full review was on October 11, 2026. It found no known failures on the public pages or in the app. We re-test every page before each release.

What we do

• Every page starts with a “Skip to main content” link and uses headings and landmarks in order.
• Everything works with a keyboard and shows a visible focus outline. Menus move with the arrow keys, pop-up windows keep focus inside until you close them, and Escape closes both.
• Form fields have labels, and hints and errors are tied to their field so screen readers announce them.
• Text meets 4.5:1 contrast and form field borders meet 3:1. Workspace brand colors must keep white button text readable, so admins can't pick a color that breaks this.
• Status messages, such as “Copied”, are announced without moving your focus.
• Animations are turned off when your device asks for reduced motion.
• Pages work when zoomed to 400 percent and on screens as narrow as 320 pixels, without sideways scrolling.
• Sign-in works with password managers, and you can paste into every field.

How we test

• Automated checks with axe-core on every public page, every signed-in page, and every open menu and dialog.
• Keyboard-only testing of navigation, menus, dialogs, search, and forms, run as part of our test suite.
• Checks at phone width for content that would otherwise need sideways scrolling.

Automated tools can't catch everything, so we also act on reports from people who use assistive technology every day.

Known limitations

• The template editor uses a third-party rich-text library. Its formatting buttons announce whether they are on, but some screen readers may not announce every change to selected text.
• Templates are written by each workspace's admins. We provide structure such as headings and lists, and admins are responsible for the wording and links they publish.
• How a copied email looks depends on the email program it is pasted into.

Tell us about a barrier

If something is hard to use, email [support email] or call [Business phone]. Tell us the page and what happened. We reply within five business days and can provide information in another format. Buying for an organization that needs an Accessibility Conformance Report? Ask us and we'll send our current one.